Contact

Write to us. We read it.

We're a small team. We read every message that comes in — not a support bot. Questions, suggestions or criticism; we reply to all of them as quickly as we can.

General / Support
~1 day
Business application
24 hours
Investment & partnership
2–3 business days
Press & media
1–2 business days

We don't send spam. Used only to reply to you.

Your message has been received.

We'll get back to you as soon as possible.

Other ways

Reach us

Location
Istanbul, Türkiye
Instagram
X / Twitter
LinkedIn
Who writes where?

The right address, a faster reply

Send your message to the right team.

User support

App, reservation and QR code issues.

Reservation QR issue Account App bug
destek@vaktigecmeden.com

For Business

Applications, onboarding, listing management.

New application Listing questions Technical support
isletmeler@vaktigecmeden.com

Investment & partnership

Investor conversations, strategic partnerships.

Investment offer Partnership Pilot program
yatirim@vaktigecmeden.com
Frequently asked

Check here first

We usually reply to general questions within 1 day. Business applications get a response within 24 hours, while investment and press take 2–3 business days.

Write to destek@vaktigecmeden.com with your reservation number and the issue. We'll resolve it as quickly as possible.

Send a short introduction and your request to yatirim@vaktigecmeden.com, and we'll set up a convenient time.

You can send any request regarding your personal data to destek@vaktigecmeden.com; the procedures in our Privacy Policy apply.

It's currently live on Android. The iOS / App Store version is coming very soon.

No — fill out the form and our team will call you within 24 hours. There's no waiting list.

We're currently active only in Istanbul. We plan to grow into Ankara and Izmir in 2026.

We'd love that — write to destek@vaktigecmeden.com. Every piece of feedback is read by a real person.

Say hello

We're just one message away.

Write to us about anything on your mind — we read it.